Your all-round service from Schiedel

Our service for you!

We are committed to supporting your business with comprehensive service solutions tailored to your needs. Through expert technical consultation, reliable logistics, and hands-on training, Schiedel serves as a dependable service partner for your projects.

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Your all-round carefree service from Schiedel!

At Schiedel, service goes far beyond standard customer support; it is an integral component of our total solution package. Beside product reliability and structural safety, customer satisfaction is driven by expert technical guidance. We are committed to delivering precise, application-specific advice - whether in person, over the phone, or via digital channels.

Support & Logistics

Our aim is to support customers and partners and also to ensure smooth delivery. Our offer ranges from offline to online services. We deliver our products directly to the construction site as requested or on call.

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Services for industrial plant engineering

Efficient industrial plant engineering requires precise planning and reliable tools. Schiedel offers a dedicated portfolio of technical services and digital planning utilities engineered to optimize workflows and maintain operational safety. Our specialists support you at every stage - from early design through to maintenance and plant monitoring.

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Download Center

Here you will find all the important files relating to our products - from chimneys and stoves to ventilation systems. Download installation instructions, flyers and technical data sheets as PDF files and get all the information you need at a glance.

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Online-Tools

Mobile-Apps

Our apps for fireplace and outdoor design bring your ideas to life virtually. Experience wood stoves directly in your living room, plan the assembly with detailed instructions and design the perfect garden fireplace with augmented reality. This way you can see everything before you buy - simple and realistic.

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3D/ BIM CAD Database

Our online database gives you access to over 4,000 drawings for our stainless steel, ceramic and chimney systems. Register now and download.

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Product Finder

To simplify your selection from our range of products, simply follow the wizard, answer a few questions, and find the perfect match for your needs.

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Sales Consultant Search

Do you have questions and need a sales consultant in your country? Use the sales consultant search to find the right sales consultant directly from your region.

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