Your all-round carefree service from Schiedel
At Schiedel, service is more than just a friendly voice on the phone. Service is an essential part of the Schiedel total package. In addition to product quality, safety, reliability and innovative strength as well as a good price-performance ratio, customer satisfaction is significantly influenced by our service. We do everything we can to provide you with the best possible advice in every situation, whether in personal contact, on the phone or by e-mail.
Our aim is to support customers and partners and also to ensure smooth delivery. Our offer ranges from offline to online services. We deliver our products directly to the construction site as requested or on call.
As the market leader, we want to meet the expectations and purchasing behavior of our customers. Our aim is to offer first-class customer care and the best service. With the Schiedel webshop, which was specially developed for private customers, you can obtain quality products, accessories and spare parts directly from the manufacturer, easily and around the clock.
Do you still have questions about your chimney, stove, ventilation system, processes or other topics? We have summarized the most frequently asked questions for you in our FAQs.
Your central point of contact for all questions relating to building as a prospective builder! In our builder portal you will find a wealth of information and inspiration on various aspects of building a house - from chimneys or stoves to sustainable building materials. Our topic pages or our chimney & stove guide provide you with detailed insights into various areas of house building.
Order a printed copy of your desired brochure to take home with you to get a more in-depth impression of our products.
The intelligent use of natural raw materials such as wood as a renewable energy source contributes to meeting our climate protection targets.
First see, then decide! Use the product search to find numerous KINGFIRE sample stoves in your area.
With our app for 3D living room design, you can give free rein to your creativity and plan your living room with a wood-burning stove.
Ceramic is the ideal material for chimneys in terms of resilience, safety and sustainability.
Find out everything you need to know about "heating with wood" in our chimney & stove guide.
Do you have questions and need a sales consultant in your area? Use the sales consultant search to find the right specialist consultant in the field and directly from your region.
Discover the flexible application possibilities of steel, which is used in many industries and applications.
With our WOHNgesund initiative, we stand for a house that has been tested for harmful substances and has very good indoor air quality.
